A few things to know about booking
As you probably noticed, our classes are really, really popular. That’s a good thing. But, we had to develop some rules to ensure that it’s fair for everyone.
We’re a community, so if you have a question or concern, our management team is here to help. Okay, the rules...
You can make one online reservation per class category per day. Booking opens 26 hours before the class time.
The class booking window is closed from 2:00AM to 5:00AM in all time zones, each day. Members will not be able to book, switch, or waitlist any class during this timeframe, but can cancel their reservations.
You can change or cancel an existing reservation up to 3 hours prior to the start of the class without penalty. If you cancel less than 3 hours prior to the start of class, you'll get a Late Cancel.
Check in and have your membership barcode scanned at the front desk to avoid receiving a No-Show.
Join us 10 minutes before class start time. If you are not present at start time of class, your spot will be given away to another member off the in-club stand-by list.
All class spots in bookable classes are available for online reservation up until 5 minutes before class start time. The waitlist will close 30 minutes before class.
Members who accrue three (3) Late Cancels and/or No Shows within 30 days may not make online reservations for a period of one (1) week.
Have a blast in class!